Our Mission

To bring a high level of IT support to small business computer networks as well as extending, enhancing and supporting existing computer systems through cutting edge technologies, attentive listening, two decades of experience, and

personalized service for an efficient, comprehensive, all-encompassing program to meet the customers' needs at an affordable price.

Desktop & Laptop Support

ByteBak offers a broad range of affordable services to help your company install, integrate, troubleshoot, and manage desktop PCs and laptops powered by Windows, Apple OS X, or popular versions of Linux. ByteBak can provide online or onsite assistance for single computers or laptops or help you to plan and carry out a company-wide rollout of new or updated operating system software and business applications. ByteBakcan also supply engineers and technicians to help your company minimize business disruption while moving to a new site or merging multiple sites.


Windows 7 Migration and Support

ByteBak can help you move efficiently to Windows 7 from earlier desktop operating systems such as Windows XP and Windows Vista. ByteBak can verify application and driver compatibility and check the performance and stability of Windows 7 running your production workloads within your network infrastructure. ByteBak can also help you to develop the business case for upgrading to Windows 7. ByteBak can help you design and implement a Windows 7 migration that minimizes service disruption, and can also help you automate the deployment and management of Windows 7 desktops.


Windows 8 and 10 Migration and Support

ByteBak can help you evaluate the business benefits and engineering challenges associated with upgrading existing PCs to Windows 8 or 10 or adding new Windows 10-based clients to your network. ByteBak can help you resolve technical issues encountered during a Windows 8 upgrade, adjust your remote connectivity environment and network infrastructure as necessary, redesign your IT security strategy to take full advantage of the security enhancements built into Windows 8 and 10, recommend new desktop management procedures to simplify administration of all your Windows 8 and 10 clients, and provide customized training sessions to bring your IT managers and end users up to speed quickly on Windows 8 and 10.


Microsoft Office Integration, Support, and Migration

ByteBak can provide integration, technical support, and end-user training for Office Word, Excel, Outlook, and PowerPoint. ByteBak can help you take advantage of the advanced collaboration and accessibility features built into Office 2010 and Office 2007 by helping you integrate other Microsoft platforms such as SharePoint, SQL Server, and Exchange. ByteBak can also help you add IM capability and Presence awareness to Office applications through Office Communications Server and Microsoft Lync Server 2010 integration. ByteBak can show you how to migrate efficiently to newer versions of Microsoft Office or provide technical support for older versions including Office 2003 and Office XP.


Upgrading Desktops with 64-bit Applications and Operating Systems

ByteBak can help you evaluate the advantages, costs, and technical risks associated with migrating to 64-bit desktop operating systems and applications. ByteBak Microsoft certified professionals can also help you design, document, and carry out a company-wide migration to 64-bit desktop software operating systems and business applications. As part of the 64-bit upgrade process, ByteBak can help you build a 64-bit pilot environment to verify support for all of the important 32-bit applications you intend to retain as well as the latest 64-bit versions of applications you wish to install. If adopting Windows 7 is part of your 64-bit upgrade plan, ByteBak can assist you to determine which computers and applications can or should be retained, and outline an upgrade procedure that is the least disruptive to your network operations.


Remote Desktop, Mobile Laptop, and Smartphone Integration

ByteBak can help you integrate remote desktops, mobile laptops, and smartphones such RIM BlackBerry handhelds and Apple iPhones into your IT network by offering expertise in data synchronization, wireless security, and messaging integration. ByteBak can help you design, install, manage, and troubleshoot network environments that support handheld wireless devices seamlessly, and we can provide certified Microsoft professionals to integrate your mobile wireless solution with Microsoft Exchange Server, Microsoft SQL Server, and Microsoft Office Communications Server.


Desktop Deployment and Management Automation

ByteBak desktop management professionals can help you automate workstation deployment and management so that your desktop PCs stay consistent, up-to-date, and secure. ByteBak's engineers have extensive backgrounds providing small businesses Microsoft SMS Server consulting to streamline desktop administration, improve security, boost productivity by making sure that all patches and updates are installed, police licensing compliance, and monitor patterns of application usage to enable a more efficient purchasing plan. In addition, ByteBak can help you to execute a non-disruptive migration to System Center Configuration Manager from Systems Management Server 2003 for more comprehensive management automation and can help you to upgrade to Microsoft Windows Server 2008.



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